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no in or out emails.. due to connection?

Thunderbird Send and receive email
david replied
j.ventures
j.ventures

Sending of the message failed. An error occurred while sending mail. The mail server responded: <j.ventures@shaw.ca> sender rejected. Please verify that your email address is correct in your account settings and try again.

Sending of the message failed. An error occurred while sending mail. The mail server responded: <j.ventures@shaw.ca> sender rejected. Please verify that your email address is correct in your account settings and try again.

All Replies (1)

david
david
  • Top 10 Contributor

This appears to be a setup problem. The SMTP account may be incorrectly set up or maybe it does not tie to the emaill address of the sender. With more info, such as screenshots of incoming server settings pane and the SMTP server settings pane might help. Thank you.