Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Inbox corrupting frequently

  • 1 reply
  • 0 have this problem
  • 16 views
  • Last reply by david

more options

Hello Team,

I have configured an POP account in Thunderbird. I had been using it since more than 5 years without any issue. But recently since last 5-6 months I am facing some weired issue. Whenever some junk/spam emails received in this account are quarantined by McAfee installed on my laptop, the entire inbox gets corrupted. I can see the headers in Inbox marked as unread but it is not displayed. Simultaneously all the earlier read emails are also not displayed only headers can be seen in inbox marked as read. If I try to repair the inbox all the emails in inbox are deleted. All other local folders, sent emails folder etc are not disturbed. It is annoying to lose the earlier email and relevant data.

This happens very frequently now a days.

The new emails received after the quarantine are properly displayed.

Hello Team, I have configured an POP account in Thunderbird. I had been using it since more than 5 years without any issue. But recently since last 5-6 months I am facing some weired issue. Whenever some junk/spam emails received in this account are quarantined by McAfee installed on my laptop, the entire inbox gets corrupted. I can see the headers in Inbox marked as unread but it is not displayed. Simultaneously all the earlier read emails are also not displayed only headers can be seen in inbox marked as read. If I try to repair the inbox all the emails in inbox are deleted. All other local folders, sent emails folder etc are not disturbed. It is annoying to lose the earlier email and relevant data. This happens very frequently now a days. The new emails received after the quarantine are properly displayed.

All Replies (1)

more options

This may be a McAffee issue. Antivirus software is a known problem for email. See if McAffee has an override to bypass email interference.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.