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upgrade to Thunderbird Release failed to "port" two of five email accounts

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  • 0 have this problem
  • 14 views
  • Last reply by Wayne Mery

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Upon following the instructions to upgrade from the ESR version to the Thunderbird version, I am left with two email accounts that are devoid of messages. Additionally, tabs at the top now have no title or content. Recommendations?

Upon following the instructions to upgrade from the ESR version to the Thunderbird version, I am left with two email accounts that are devoid of messages. Additionally, tabs at the top now have no title or content. Recommendations?

All Replies (9)

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Is your "local" Thunderbird data stored on a network device? Does the problem change if you do Help > Troubleshoot Mode?

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Thank you, but all is on drive C:, and Troubleshoot mode did not help.

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Please check Error Console (ctrl+shift+J) for errors and post same here.

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1748575453066 addons.xpi WARN Checking C:\Program Files (x86)\Mozilla Thunderbird\distribution\extensions for addons UnknownCollectionError: Unknown Collection "thunderbird/moz-essential-domain-fallbacks"

   UnknownCollectionError resource://services-settings/RemoteSettingsClient.sys.mjs:189
   sync resource://services-settings/RemoteSettingsClient.sys.mjs:635

EssentialDomainsRemoteSettings.sys.mjs:110:15 UnknownCollectionError: Unknown Collection "thunderbird/url-parser-default-unknown-schemes-interventions"

   UnknownCollectionError resource://services-settings/RemoteSettingsClient.sys.mjs:189
   sync resource://services-settings/RemoteSettingsClient.sys.mjs:635

SimpleURIUnknownSchemesRemoteObserver.sys.mjs:114:15 services.settings: Remote Settings startup changesets bundle could not be extracted (TypeError: serverInfo.capabilities.attachments is undefined) remote-settings.sys.mjs:227 services.settings: UnknownCollectionError: Unknown Collection "thunderbird/url-classifier-exceptions"

   UnknownCollectionError resource://services-settings/RemoteSettingsClient.sys.mjs:189
   sync resource://services-settings/RemoteSettingsClient.sys.mjs:635

RemoteSettingsClient.sys.mjs:555 WebGL context was lost. 2 Troubleshoot.sys.mjs:727:17 Uncaught NS_ERROR_ILLEGAL_VALUE: Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIMsgMessageService.messageURIToMsgHdr]

   displayMessage chrome://messenger/content/aboutMessage.js:269
   openTab chrome://messenger/content/mailTabs.js:305
   _cloneTemplate chrome://messenger/content/mailTabs.js:52

5 aboutMessage.js:269

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All suddenly appeared. You're a magician! Thanks, Wayne.

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All I lost was the tabs, and I can live with that.

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Changed to dark mode and even the tabs reappeared. Back to light mode and they held firm. I'm 100% now.

Thanks

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COOL. And very strange. Thanks for hanging in there.

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