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  • 5 replies
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  • Last reply by galaxy s23

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I am having a problem with my thunderbird email client. There was an update to the program over night and now when I load thunderbird it is unable to show me the content of emails in any of the folders. I can see the emails in the list and all the folders are shown in the folder tree on the left. Howevr I am not able to access the content of the emails. My thunderbird profile folder is on a network share, this fileserver is a windows based machine. If I copy the profile to my local machine the profile works correctly and I am able to open emails and view the contents. It is only when my profile is on the network that I cannot view the contents of the emails. I ran thunderbird in safe mode and this does not resolve the situation. I have tried to repair the folders but this did not work. I deleted the .msf files but this also did not work. I ran the thunderbird debugger and then tried to access an email, the debugger stopped on the follwing exception: NS_ERROR_XPC_BAD_CONVERT_JS: Could not convert JavaScript argument arg 0 [nsITreeView.setTree]. What could be the problem with my emails?

I am having a problem with my thunderbird email client. There was an update to the program over night and now when I load thunderbird it is unable to show me the content of emails in any of the folders. I can see the emails in the list and all the folders are shown in the folder tree on the left. Howevr I am not able to access the content of the emails. My thunderbird profile folder is on a network share, this fileserver is a windows based machine. If I copy the profile to my local machine the profile works correctly and I am able to open emails and view the contents. It is only when my profile is on the network that I cannot view the contents of the emails. I ran thunderbird in safe mode and this does not resolve the situation. I have tried to repair the folders but this did not work. I deleted the .msf files but this also did not work. I ran the thunderbird debugger and then tried to access an email, the debugger stopped on the follwing exception: NS_ERROR_XPC_BAD_CONVERT_JS: Could not convert JavaScript argument arg 0 [nsITreeView.setTree]. What could be the problem with my emails?

Chosen solution

I can confirm that this issue has been resolved for me with the 138.0.2 version release.

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All Replies (5)

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Same problem, mails on my local folder is on a local network share, I can see those e-mails, but not the content.

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Looks like this is our problem. Do you use an UNC path to your network drive to locatie your folders?

https://support.mozilla.org/en-US/questions/1512021#answer-1733361 https://bugzilla.mozilla.org/show_bug.cgi?id=1966256

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A fix in the beta version is available for your testing at https://bugzilla.mozilla.org/show_bug.cgi?id=1966256#c47 If you are able to test, please post your results here.

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@galaxy

You should find this fixed in 139.0b4, available via update. Does it resolve your problem?

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Chosen Solution

I can confirm that this issue has been resolved for me with the 138.0.2 version release.