Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Issues with camera access

  • 1 reply
  • 0 have this problem
  • 11 views
  • Last reply by jonzn4SUSE

Cryptic Pine
Cryptic Pine
more options

I have tried everything. I've gone into the permissions, I have it set that everything is allowed. I reset and forgot the sites multiple times, zoom and Google Meets, and when I reload still the same issue. It says I do not have a camera. The camera works for both Edge and the camera app on my laptop. I even checked my settings on my laptop, and Firefox has permission to access my camera. However, in the camera request history, it does not show that Firefox asked for access to my camera. It also says the last time it accessed my camera was last year, but I have been trying to get it to work this entire time. I am updated with Windows 11 and the latest update of Firefox. How do I fix this? Is it an issue with Firefox or Windows?

I have tried everything. I've gone into the permissions, I have it set that everything is allowed. I reset and forgot the sites multiple times, zoom and Google Meets, and when I reload still the same issue. It says I do not have a camera. The camera works for both Edge and the camera app on my laptop. I even checked my settings on my laptop, and Firefox has permission to access my camera. However, in the camera request history, it does not show that Firefox asked for access to my camera. It also says the last time it accessed my camera was last year, but I have been trying to get it to work this entire time. I am updated with Windows 11 and the latest update of Firefox. How do I fix this? Is it an issue with Firefox or Windows?
Attached screenshots

All Replies (1)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Windows home or pro and what security software are you running besides MS Defender? Try the same steps you mentioned above under a different user account on the computer.

You can try to clear all items for a single site. https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions

You can also Refresh Firefox. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Here is what I see on both sites. see screenshots

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.