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endless loop of "download - donation - download - donation ..."

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  • Last reply by Yu5tiqX9og

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while trying to install Thunderbird on my new laptop I was asked to do a donation. After having done the donation I tried to download Thunderbird, then I was again forwarded to donation form. Everytime I try to download Thunderbird I get the donation form as compulsory step even if the donation is done few minutes ago!

while trying to install Thunderbird on my new laptop I was asked to do a donation. After having done the donation I tried to download Thunderbird, then I was again forwarded to donation form. Everytime I try to download Thunderbird I get the donation form as compulsory step even if the donation is done few minutes ago!

All Replies (2)

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Donations are not compulsory.

Where are you trying to download Thunderbird?

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The following link might be helpful: thunderbird download https://support.mozilla.org/en-US/questions/1511753

Quotation from the above link:

3. After you click "Download" button, the page will show request for donation, but you should find the downloaded file on the top right corner of your browser.

Please see the attached images in the above link.

Modified by Yu5tiqX9og

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