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Syching not working on iOS after password change

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jjtc67
jjtc67
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Synching not working after password change. I have lost all my passwords and bookmarks!

Synching not working after password change. I have lost all my passwords and bookmarks!

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Kiki
Kiki
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Mozilla Staff
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Hi there,

Did you just change the password or reset it without a recovery key? If you did the latter, I'm afraid you might've just lost your data. ):

Important for Sync users: If you reset your password without a recovery key, all encrypted data saved through Sync on Mozilla’s servers will be erased.

Please see How to change or reset your Mozilla account password.

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