Mozilla Monitor website will be down for 2 hours starting 5/20/2025 at 6 AM PT. Visit our status site for updates.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

lost my mozilla firefox web browser. Please give it back to me

  • 6 replies
  • 0 have this problem
  • 13 views
  • Last reply by James

more options

lost my mozilla firefox web browser. Please give it back to me

lost my mozilla firefox web browser. Please give it back to me

All Replies (6)

more options

[edited phone# from public]

Modified by James

Helpful?

more options

Hi, is this a problem with the built-in Firefox Home / new tab page?

Some users are experiencing a problem in Firefox 138 where the page fails to display (a blank page appears instead). This is under study, and I don't have a solution at the moment.

In the meantime:

(1) Search: please search directly from the address bar

(2) Shortcuts: normally, when you click in the address bar, before you type anything to match off of, your first eight-ten shortcuts will be listed -- do you see these?

Helpful?

more options

When i click on the mozilla icon I get a blank page

Helpful?

more options

If you try to operate the address bar or menu, are those working? Does Ctrl+B show your bookmarks in the sidebar?

Helpful?

more options

I think this may be the default Firefox Home homepage as I has seen a few threads here and at least one at mozillaZine that says their Firefox Home was blank after Firefox updated to Fx 138.0

Wonder if it could be extension related?

Modified by James

Helpful?

more options

Try updating to Firefox 138.0.1 released today.

https://www.mozilla.org/firefox/138.0.1/releasenotes/

Fixed an issue which caused a blank page to be shown for Home and New Tab pages for some users. (Bug 1963537)

Modified by James

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.