Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Solved Archived

Problem deleting emails from inbox

mike750

I have about 30 messages in my Thunderbird inbox, but when I backup my profile it backs up some 700 messages, most of which were deleted long ago. Clearly deleting them doesn't actually delete them at all. How do I solve this please? Any ideas?

Thunderbird 128.9.2 POP3 mailbox Windows 11 Pro

Thanks Mike Phillips

I have about 30 messages in my Thunderbird inbox, but when I backup my profile it backs up some 700 messages, most of which were deleted long ago. Clearly deleting them doesn't actually delete them at all. How do I solve this please? Any ideas? Thunderbird 128.9.2 POP3 mailbox Windows 11 Pro Thanks Mike Phillips

All Replies (1)

Chosen Solution

I suggest highlighting the folder, rightclick, and select 'compact'