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No confirmation email recevied to sync with another computer.

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by jonzn4SUSE

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Hello,

I never received a confirmation code to sync with my other computer. I've tried to followed all the instruction per request, still no avi.

I've followed below instruciton from your team:


   Search your inbox for emails from accounts@firefox.com with the subject line "Confirm your account". Be sure to also check Spam/Junk folders.
   Add accounts@firefox.com to your whitelist/address book. After that you, will need to trigger another confirmation email by trying to sign into your account again.
   Check that you’re using the correct email address. Very often the email you’re trying to sign in with is not the email the account was created with.
   If you're using an email application to check your inbox, try using your email provider's website instead, or vice-versa.
   Disable any VPN or special DNS configuration when attempting to sign into your account
Hello, I never received a confirmation code to sync with my other computer. I've tried to followed all the instruction per request, still no avi. I've followed below instruciton from your team: Search your inbox for emails from accounts@firefox.com with the subject line "Confirm your account". Be sure to also check Spam/Junk folders. Add accounts@firefox.com to your whitelist/address book. After that you, will need to trigger another confirmation email by trying to sign into your account again. Check that you’re using the correct email address. Very often the email you’re trying to sign in with is not the email the account was created with. If you're using an email application to check your inbox, try using your email provider's website instead, or vice-versa. Disable any VPN or special DNS configuration when attempting to sign into your account

All Replies (1)

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Jimmy C said

Hello, I never received a confirmation code to sync with my other computer. I've tried to followed all the instruction per request, still no avi. I've followed below instruciton from your team: Search your inbox for emails from accounts@firefox.com with the subject line "Confirm your account". Be sure to also check Spam/Junk folders. Add accounts@firefox.com to your whitelist/address book. After that you, will need to trigger another confirmation email by trying to sign into your account again. Check that you’re using the correct email address. Very often the email you’re trying to sign in with is not the email the account was created with. If you're using an email application to check your inbox, try using your email provider's website instead, or vice-versa. Disable any VPN or special DNS configuration when attempting to sign into your account

Just log into your Mozilla account on the device. That's it.

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