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Thunderbird hangs as soon as I click the Junk folder

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  • Last reply by Wayne Mery

Hong
Hong
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Thunderbird hangs immediately as soon as I click the Junk folder. Another issue that may be related to this. I posted a question about Thunderbird hanging in a few minutes after starting. It hung this morning when I was downloading the message. The inbox, which had hundreds of messages, became empty. After I downloaded messages again, it had over 6000 messages, most of which were junk. It seems the junk filter is not working now. Could anyone offer a tip on the remedy for this?

Thunderbird hangs immediately as soon as I click the Junk folder. Another issue that may be related to this. I posted [https://support.mozilla.org/en-US/questions/1503590 a question about Thunderbird hanging in a few minutes after starting]. It hung this morning when I was downloading the message. The inbox, which had hundreds of messages, became empty. After I downloaded messages again, it had over 6000 messages, most of which were junk. It seems the junk filter is not working now. Could anyone offer a tip on the remedy for this?

Chosen solution

Hong reports at https://support.mozilla.org/en-US/questions/1503590#answer-1725892 that rebuilding the junk folder solves the issue.

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Wayne Mery
Wayne Mery
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Chosen Solution

Hong reports at https://support.mozilla.org/en-US/questions/1503590#answer-1725892 that rebuilding the junk folder solves the issue.