Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Password Not Accepted

  • 1 reply
  • 0 have this problem
  • 32 views
  • Last reply by sfhowes

Mary Hanson
Mary Hanson
more options

My ATT Mail provider account was hacked. I changed the PW with ATT, but Thunderbird will not accept the new Password for that account or my gmail account

My ATT Mail provider account was hacked. I changed the PW with ATT, but Thunderbird will not accept the new Password for that account or my gmail account

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

AT&T accounts require that you create a secure mail key and use that in TB in place of the account password:

https://www.att.com/support/article/dsl-high-speed/KM1010523/

As for gmail, check that OAuth2 is the authentication method for the incoming and outgoing servers, and that cookies are accepted in TB (not browser) Settings/Privacy & Security.