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Password Not Accepted

  • 1 reply
  • 0 have this problem
  • 9 views
  • Last reply by sfhowes

Mary Hanson
Mary Hanson
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My ATT Mail provider account was hacked. I changed the PW with ATT, but Thunderbird will not accept the new Password for that account or my gmail account

My ATT Mail provider account was hacked. I changed the PW with ATT, but Thunderbird will not accept the new Password for that account or my gmail account

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
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AT&T accounts require that you create a secure mail key and use that in TB in place of the account password:

https://www.att.com/support/article/dsl-high-speed/KM1010523/

As for gmail, check that OAuth2 is the authentication method for the incoming and outgoing servers, and that cookies are accepted in TB (not browser) Settings/Privacy & Security.

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