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All my bookmarks on my desktop have disappeared, and I can't add new ones using the star

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  • 1 has this problem
  • 6 views
  • Last reply by Mutaz Awad

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All my bookmarks on my desktop have disappeared, and I can't add new ones using the star

All my bookmarks on my desktop have disappeared, and I can't add new ones using the star

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1. Check the Bookmarks Menu: Sometimes bookmarks can be hidden or moved. Click on the "Bookmarks" menu in the top menu bar to see if they are still there.

   2. Check the Library:
       ◦ Click on the "Library" icon (the icon that looks like a stack of books) in the toolbar or press Ctrl + Shift + B (or Cmd + Shift + B on Mac) to open the Bookmarks Library. 
       ◦ Look through the folders to see if your bookmarks are still present. 
   3. Restart Firefox: Sometimes, simply restarting Firefox can resolve temporary glitches.
   4. Check for Updates: Ensure that you are using the latest version of Firefox. Go to the menu (three horizontal lines) > Help > About Firefox to check for updates.
   5. Disable Extensions: Some extensions can interfere with Firefox's functionality. Try disabling all extensions:
       ◦ Go to the menu > Add-ons and Themes > Extensions. 
       ◦ Disable all extensions and see if you can add bookmarks again. 
   6. Check Profile Folder: Your bookmarks are stored in your Firefox profile. You can check if the profile is intact:
       ◦ Type about:support in the address bar and press Enter. 
       ◦ Under "Profile Folder," click "Open Folder." 
       ◦ Look for a file named places.sqlite. This file contains your bookmarks and history. If it's missing or corrupted, that could be the issue. 
   7. Restore Bookmarks from Backup: If you have previously backed up your bookmarks, you can restore them:
       ◦ In the Bookmarks Library, click on "Import and Backup" > "Restore" and select a backup date. 
   8. Create a New Profile: If the issue persists, you can create a new Firefox profile to see if that resolves the problem:
       ◦ Type about:profiles in the address bar and press Enter. 
       ◦ Click on "Create a New Profile" and follow the prompts. Launch Firefox with the new profile and check if you can add bookmarks. 
   9. Reinstall Firefox: If none of the above steps work, consider uninstalling and reinstalling Firefox. Make sure to back up your bookmarks and settings before doing this.
   10. Check for System Issues: If you are still having issues, it might be worth checking your system for any underlying problems, such as disk errors or user permissions.

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