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Error when sending S/MIME encrypted email

  • 1 reply
  • 0 have this problem
  • 6 views
  • Last reply by christ1

Meggie Nguyen
Meggie Nguyen
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Hi guys,

I'm communicating with some colleagues using S/MIME encrypted messages. I have already imported all the necessary licenses, and all licenses are valid until 2034. I can receive and read all the encrypted messages they sent me, but every time I try to reply or send them (the same people) encrypted messages, the error pops up saying 'End-to-end encryption requires resolving certificate issues'. I already checked all the licenses but couldn't find any issues. Can you suggest some ways to resolve it? Thank you!

Hi guys, I'm communicating with some colleagues using S/MIME encrypted messages. I have already imported all the necessary licenses, and all licenses are valid until 2034. I can receive and read all the encrypted messages they sent me, but every time I try to reply or send them (the same people) encrypted messages, the error pops up saying 'End-to-end encryption requires resolving certificate issues'. I already checked all the licenses but couldn't find any issues. Can you suggest some ways to resolve it? Thank you!

All Replies (1)

christ1
christ1
  • Top 25 Contributor
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Duplicate topic, see https://support.mozilla.org/en-US/questions/1507444