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Opening mail through a Unified Inbox does not clear the little red dot in the Windows notification area.

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  • Last reply by Electrojim

Electrojim
Electrojim
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Re: Thunderbird 128.7.0esr (64-bit) under Windows 10

Unread incoming messages are indicated by a little red dot within the Thunderbird logo icon in the Windows notification area. When operating with a Unified Inbox, opening those messages in the Unified folder does not always clear the red dot, nor does the unread message counter in the left pane always decrement properly. What it seems to take to reset things when this happens is to expand the Inbox tree and simply click on the account name associated with the unread message. Anyone else see this?

Re: Thunderbird 128.7.0esr (64-bit) under Windows 10 Unread incoming messages are indicated by a little red dot within the Thunderbird logo icon in the Windows notification area. When operating with a Unified Inbox, opening those messages in the Unified folder does not always clear the red dot, nor does the unread message counter in the left pane always decrement properly. What it seems to take to reset things when this happens is to expand the Inbox tree and simply click on the account name associated with the unread message. Anyone else see this?

All Replies (3)

Wayne Mery
Wayne Mery
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Does manual "get new mail", also clear it? (Bug 272328)

Wayne Mery
Wayne Mery
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The notification system had been broken, so posting again to be sure you saw my response earlier. If you still have trouble, please post more detail.

Electrojim
Electrojim Question owner
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Hey, Wayne, thanks for re-posting your note; I didn't see it previously. In answer thereto, I'm really not sure, as I don't do a manual 'get new mail' very often, relying entirely on a 10-minute interval for auto-fetch. However, I will temporarily deactivate that function today and post findings back here. Thanks for your attention, I hope whatever I discover can help.