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Dragging messages from inbox to subfolder problem

  • 1 reply
  • 0 have this problem
  • Last reply by DavidGG

nicvrensburg
nicvrensburg
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Hi all, After the latest update, "dragging" messages from the inbox display to a sub-folder causes the message to disappear. The message shows being dragged, disappear from the Inbox folder, but does not show in the chosen sub-folder. I have now lost? quite a few important messages because of that.

Help please??? Nic

Hi all, After the latest update, "dragging" messages from the inbox display to a sub-folder causes the message to disappear. The message shows being dragged, disappear from the Inbox folder, but does not show in the chosen sub-folder. I have now lost? quite a few important messages because of that. Help please??? Nic

All Replies (1)

DavidGG
DavidGG
  • Top 10 Contributor
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You may use webmail to check whether the messages are on the server and where. You may also create folders under Local Folders in Thunderbird and see whether the same happens when messages are moved to/from there. That would help us better understand what's happening.

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