Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Changing my saved credit card payment methods

more options

I have attempted to remove some saved credit card payment methods Following the instructions on your support website, I have succeeded on the first three instructions. But on the 4th step, I am instructed to choose one of the following - Add, Edit or Remove .

1) Only the "add" prompt works. But it won't accept the credit card number I enter.

2) What is more, I cannot access the other two prompts.

What should I do?

I have attempted to remove some saved credit card payment methods Following the instructions on your support website, I have succeeded on the first three instructions. But on the 4th step, I am instructed to choose one of the following - Add, Edit or Remove . 1) Only the "add" prompt works. But it won't accept the credit card number I enter. 2) What is more, I cannot access the other two prompts. What should I do?

All Replies (1)

more options

Hi, is this in Firefox for Windows? (Your question posted under Thunderbird, the email program.)

I created a sample card for testing. I have attached a screenshot of what that looks like.

In order to enable Edit and Delete, I need to click on that card to select it. I have attached a screenshot of what that looks like.

Yours doesn't change the available buttons when you select a card that you want to remove?