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Thunderbird stopped working after update 128.6.1esr (win10)

  • 2 replies
  • 0 have this problem
  • 135 views
  • Last reply by Mapenzi

Nothing is working on Thunderbird after update this morning. Get Messages when clicked -nothing happens. Does not bring up login window. Window is not hidden. I can open write message, but again, no password window to send.

Restarted both Thunderbird and windows machine. Update history shows installed and successfully so. Cannot find a place to rollback update to test.

Nothing is working on Thunderbird after update this morning. Get Messages when clicked -nothing happens. Does not bring up login window. Window is not hidden. I can open write message, but again, no password window to send. Restarted both Thunderbird and windows machine. Update history shows installed and successfully so. Cannot find a place to rollback update to test.

Modified by Wayne Mery

All Replies (2)

Debugging mode does not even show get messages - nor does using menu in attempt to get messages do anything.

Please show a screen shot of the Thunderbird main window on startup.