Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Archived

Thunderbird email password lost

frisée replied
tony296

Due to a hard drive failure I am needing to re-load my Thunderbird emails to a new computer. My issue is I can't remember my password (which is on my old, dead laptop). Is there any way to re-set it as I need access to my emails?

Due to a hard drive failure I am needing to re-load my Thunderbird emails to a new computer. My issue is I can't remember my password (which is on my old, dead laptop). Is there any way to re-set it as I need access to my emails?

All Replies (1)

You would need to reset the password with your Email Provider. Thunderbird only uses the passwords that you supply to it. It's a shame that your HD has failed - it would have been possible to use it as an external HD and to use the profiles to install them on your new computer.