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Bt mail sign in not accepted

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I have had confirmation from BT my monthly payment for my emaill address has been paid and accepted. When I try to access my bt email , it will not allow me into BT, everything. Need help please.

I have had confirmation from BT my monthly payment for my emaill address has been paid and accepted. When I try to access my bt email , it will not allow me into BT, everything. Need help please.

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Firefox browser isn't your email provider and you should try other browser to verify the issue is either site or browser related as well.

Helpful?

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I have a similar problem, I have a talk21.com email address(now part of the BT empire) but I cannot access the account using Firefox, I can access it using Microsoft Edge. I would prefer to continue to use Firefox is there anyway to sort this out.

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