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Unable to install Thunderbird with snap Ubuntu 24.04

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  • Last reply by proxoper1

Hello,

I received a new laptop with Ubuntu 24.04 and I'm trying to install Thunderbird. I have tried snap, flatpack, the downloaded package and nothing works. The only one that worked so far is https://www.omgubuntu.co.uk/2024/08/install-thunderbird-deb-not-snap-in-ubuntu-24-04 but this results in a different (?) thunderbird being installed, thunderbird-esr and there is no icon in the dock and I cannot pin it in the dock, which is a bit annoying. I saw there are other people having the same issue as me https://ubuntu-mate.community/t/cannot-install-thunderbird-because-it-is-not-allowed-by-dot-thunderbird-plug-rule/28878/13 https://askubuntu.com/questions/1538919/ubuntu-24-02-error-installing-thunderbird

The command `$sudo snap install thunderbird` gives the following error `error: cannot perform the following tasks: - Mount snap "thunderbird" (609) (installation not allowed by "dot-thunderbird" plug rule of interface "personal-files" for "thunderbird" snap)`

I also tried various commands offered in response to the questions linked above `$snap connections thunderbird` returns `error: snap "thunderbird" not found`

`$snap interfaces | grep personal` returns `119::personal-files firefox:dot-mozilla-firefox 'snap interfaces' is deprecated; use 'snap connections'.`

`$snap version` returns `snap 2.67 snapd 2.67 series 16 ubuntu 24.04 kernel 6.8.0-51-generic`

`$snap list --all thunderbird` returns `error: no matching snaps installed`

I also tried via the Ubuntu "App Center" and the Install button just keeps coming back. I expect it's running into the same error I have via the terminal and doesn't give any feedback in the graphic interface.

Please let me know what I must do to install Thunderbird via snap.

Thank you, Caroline

Hello, I received a new laptop with Ubuntu 24.04 and I'm trying to install Thunderbird. I have tried snap, flatpack, the downloaded package and nothing works. The only one that worked so far is https://www.omgubuntu.co.uk/2024/08/install-thunderbird-deb-not-snap-in-ubuntu-24-04 but this results in a different (?) thunderbird being installed, thunderbird-esr and there is no icon in the dock and I cannot pin it in the dock, which is a bit annoying. I saw there are other people having the same issue as me https://ubuntu-mate.community/t/cannot-install-thunderbird-because-it-is-not-allowed-by-dot-thunderbird-plug-rule/28878/13 https://askubuntu.com/questions/1538919/ubuntu-24-02-error-installing-thunderbird The command `$sudo snap install thunderbird` gives the following error `error: cannot perform the following tasks: - Mount snap "thunderbird" (609) (installation not allowed by "dot-thunderbird" plug rule of interface "personal-files" for "thunderbird" snap)` I also tried various commands offered in response to the questions linked above `$snap connections thunderbird` returns `error: snap "thunderbird" not found` `$snap interfaces | grep personal` returns `119::personal-files firefox:dot-mozilla-firefox 'snap interfaces' is deprecated; use 'snap connections'.` `$snap version` returns `snap 2.67 snapd 2.67 series 16 ubuntu 24.04 kernel 6.8.0-51-generic` `$snap list --all thunderbird` returns `error: no matching snaps installed` I also tried via the Ubuntu "App Center" and the Install button just keeps coming back. I expect it's running into the same error I have via the terminal and doesn't give any feedback in the graphic interface. Please let me know what I must do to install Thunderbird via snap. Thank you, Caroline

Chosen solution

Hello, I tried again this morning and the same command I tried yesterday worked! `$sudo snap install thunderbird` results in `thunderbird 128.6.0esr-1 from Canonical✓ installed`

Thank you for whatever you did. Caroline

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Chosen Solution

Hello, I tried again this morning and the same command I tried yesterday worked! `$sudo snap install thunderbird` results in `thunderbird 128.6.0esr-1 from Canonical✓ installed`

Thank you for whatever you did. Caroline

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