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Thunderbird crashing (abandoned)

  • 6 replies
  • 0 have this problem
  • 27 views
  • Last reply by Wayne Mery

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Why does my Thunderbird keep on crashing after 20 seconds?

Why does my Thunderbird keep on crashing after 20 seconds?

Modified by Wayne Mery

All Replies (6)

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If you are running Windows, please, as a diagnostic, start the Operating System in Safe Mode with Networking privileges and see if the problem persists.

If the problem is resolved, there is likely to be a conflict between TB and another piece of software. By launching background software one by one, it should be seen what the conflict is with.

Most of these issues seem to be associated with Third Party anti-virus software so turning that on first if you use it would be the way to go.

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A current problem with Windows users is bitdefender causing crashes. So if you use bitdefender, download from https://www.thunderbird.net/en-US/download/esr/ and reinstall.

If that doesn't help or you don't use bitdefender, and you are seeing the crash reporter please visit Help > Troubleshooting Information to find your crash IDs and post them here, as text please.

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A current problem with Windows users is bitdefender causing crashes. So if you use bitdefender, download from https://www.thunderbird.net/en-US/download/esr/ and reinstall.

If that doesn't help or you don't use bitdefender, and you are seeing the crash reporter please visit Help > Troubleshooting Information to find your crash IDs and post them here, as text please.

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stevmih, did you solve your problem?

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The notification system had been broken for several weeks, so I'm posting again to be sure you saw my response earlier.

If you still have trouble, please post more detail.

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stevmih seems to have abandoned us.