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I cannot get Thunderbird to remember the mailbox login password

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  • Last reply by greg239

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I have swapped to Thunderbird and struggling to get my mailboxes up and running Currently my big stumbling block is that I cannot get Thunderbird to remember my mailbox password. I did try checking the box to use the password manager, and it did store it correctly according to the saved passwords in the 'Saved Logins' dialogue in settings but still the problem persists It has worked on occasions but very intermittent and for the past day or so refuses to connect The password that I give to Thunderbird, and the one saved in Saved Logins is correct and works if I try my webmail alternative login Originally I thought the issue may be my Kaspersky Internet Security butting in but I have the same problem when I pause the protection I am out of ides so any help would be gratefully received Regards Greg

I have swapped to Thunderbird and struggling to get my mailboxes up and running Currently my big stumbling block is that I cannot get Thunderbird to remember my mailbox password. I did try checking the box to use the password manager, and it did store it correctly according to the saved passwords in the 'Saved Logins' dialogue in settings but still the problem persists It has worked on occasions but very intermittent and for the past day or so refuses to connect The password that I give to Thunderbird, and the one saved in Saved Logins is correct and works if I try my webmail alternative login Originally I thought the issue may be my Kaspersky Internet Security butting in but I have the same problem when I pause the protection I am out of ides so any help would be gratefully received Regards Greg

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Just to add that it is the smtp server password when sending mail that always asks for the password and if I copy the password from Saved Logins and give it to the password request dialogue it works every time The problem is that I am not able to get Thunderbird to remember it Is the password manager the way Thunderbird remembers the login password or should it do that without using the manager? Thanks Greg

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