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streaming video won't open on Firefox but does on Chrome

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  • Last reply by jenna

jenna
jenna

I tried to open this streaming video from CBS News. It won't open on Firefox but it does play on Chrome. Both browsers are updated to the latest version. (Android)

https://www.cbsnews.com/video/110424-cbs-evening-news/

I tried to open this streaming video from CBS News. It won't open on Firefox but it does play on Chrome. Both browsers are updated to the latest version. (Android) https://www.cbsnews.com/video/110424-cbs-evening-news/

Chosen solution

Hi

I notice that you are using an older version of Firefox for Android. I recommend that you update to the latest version available from the Google Play store. This support article will help:

https://support.mozilla.org/en-US/kb/update-latest-version-firefox-android

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All Replies (3)

jenna
jenna Question owner

I'm referring to the 10/4 evening news video which, is the first "image" on the page, not the videos below.

Paul
Paul
  • Moderator
  • Top 10 Contributor

Chosen Solution

Hi

I notice that you are using an older version of Firefox for Android. I recommend that you update to the latest version available from the Google Play store. This support article will help:

https://support.mozilla.org/en-US/kb/update-latest-version-firefox-android

jenna
jenna Question owner

Thanks! That fixed it.