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Thunderbird Message Displays Incorrectly

  • 2 replies
  • 0 have this problem
  • 9 views
  • Last reply by Wayne Mery

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This does not happen all the time. Every once in a while, Thunderbird downloads messages and they display only with the html tags. I'm not sure if this is a bug or something on my end. I use imap. This hasn't always occurred, just the last month or so and like I said, it doesn't happen all the time.

This does not happen all the time. Every once in a while, Thunderbird downloads messages and they display only with the html tags. I'm not sure if this is a bug or something on my end. I use imap. This hasn't always occurred, just the last month or so and like I said, it doesn't happen all the time.
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https://bugzilla.mozilla.org/show_bug.cgi?id=1890230#c105 has a potential fix. We could use your feedback.

Please download and install one of the installers, then repair the folder with right+click on folder > properties > Repair Folder, then after a day or two offer your feedback.

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colleen, 128.3.3 is available with fixes. We could use your feedback, whether the issue has improved or not.

Thanks