Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

What do I have to do to make my Hotmail.com accounts comply with Modern Authentication requirements before September 16 2024 to maintain email access?

more options

What do I need to do to make my Hotmail.com accounts comply with Modern Authentication requirements before September 16/2024 to maintain email access?

What do I need to do to make my Hotmail.com accounts comply with Modern Authentication requirements before September 16/2024 to maintain email access?

Modified by NoahSUMO

All Replies (2)

more options

The MS document does specify it, but is not obvious. This should work - incoming server to outlook.office365.com, port 993, SSLTLS and Oauth2 - assuming IMAP - outgoing server to smtp.office365.com, port 587, STARTTLS and Oauth2

If you cannot set Oauth2, try closing and restarting thunderbird.

more options

Yes - I set all those parameters, but I could not get the Outgoing SMTP setup to offer me the Oauth2 choice. I am using Hotmail.co.uk rather than Hotmail.com - perhaps that is a problem.

As others have found the only solution is to delete the Thunderbird Hotmail account (NOT the source Microsoft account) , but not the data. This is deliberately difficult to find. Highlight the account name in the left hand panel and choose 'Account Settings' top right. Bottom left will be 'Account Options' with a drop down arrow. The items below this are NOT the drop down - select 'Account Options' and you get a menu including 'Remove Account', select this and you get the option to remove the account and separately the data - just select 'Remove', do NOT select 'Data'. The effect is instant.

Now re-create the account as you initially did a long time ago - 'Choose what to set up'- 'Email' etc The parameters are automatically set to what you need - apparently just the same as instructed - but something must be different.

If you have a lot of emails (I have several thousand) it takes a very long time to download all the headers - several hours.

I know this is drastic, but you are not modifying the source data, and if you keep your head it works.