Showing questions for topic:

Why is "Link" asking for my credit card information?

It looks like "Link" has hijacked my credit card, it is listed as what will pay Mozilla VPN. How can I avoid this and pay you directly the way I've done from the beginnin… (read more)

It looks like "Link" has hijacked my credit card, it is listed as what will pay Mozilla VPN. How can I avoid this and pay you directly the way I've done from the beginning.

Asking because there was several attempted frauds on my CC the bank stopped. Original CC has been blocked and cancelled. Went to put new CC information in and find it will go to "Link". Please explain if you can.

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Firefox Accounts

Just started Thunderbird and all my accounts and mails are gone. All empty. I tried to import from default: C:\Users\Korisnik\AppData\Roaming\Thunderbird\Profiles\fjv3tdcd.default and now I have mails until 2025, all from year 2026 is gone.

Just started Thunderbird and all my accounts and mails are gone. All empty. I tried to import from default: C:\Users\Korisnik\AppData\Roaming\Thunderbird\Profiles\fjv3tdc… (read more)

Just started Thunderbird and all my accounts and mails are gone. All empty. I tried to import from default: C:\Users\Korisnik\AppData\Roaming\Thunderbird\Profiles\fjv3tdcd.default and now I have mails until 2025, all from year 2026 is gone. What to do???? please answer to [redacted email from community support forum]

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Thunderbird Accounts
david replied 1 day ago

I tried to cancel my Mozilla VPN subscription and it keeps saying my subscription is not found yet it keeps trying to charge an old credit card of mine.

I tried to cancel my Mozilla VPN subscription and it keeps saying my subscription is not found yet it keeps trying to charge an old credit card of mine. How do I cancel m… (read more)

I tried to cancel my Mozilla VPN subscription and it keeps saying my subscription is not found yet it keeps trying to charge an old credit card of mine. How do I cancel my subscription without having any customer service reps to speak with?

Solved 1
Firefox Accounts
James replied 1 week ago

How many devices can add Mozilla VPN under my current subscription?

I purchased a new laptop, want to add Mozilla VPN protection, signed into my account, find no information telling me how many devices can add Mozilla VPN under my current… (read more)

I purchased a new laptop, want to add Mozilla VPN protection, signed into my account, find no information telling me how many devices can add Mozilla VPN under my current subscription. Thank you.

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Firefox Accounts
James replied 2 weeks ago

Need to cancel subscription due to death

Please cancel my Mozilla VPN subscription...My husband is deceased and this service is no longer needed...please help. The email connected to this account is [redacted]… (read more)

Please cancel my Mozilla VPN subscription...My husband is deceased and this service is no longer needed...please help. The email connected to this account is [redacted] @gmail.com...

[redacted], or [redacted phone# from public] Michele

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Firefox Accounts
James replied 2 weeks ago

Howw do I cancel my subscription?

I no longer need a VPN service, and I would like to cancel my subscription! Your service did a wonderful job protecting my computer, and what I do online! Thank you! … (read more)

I no longer need a VPN service, and I would like to cancel my subscription! Your service did a wonderful job protecting my computer, and what I do online! Thank you!

Solved 2
Firefox Accounts
Toby replied 2 weeks ago

Subscribe to Mozilla VPN on PC

I'd like to subscribe and pay for Mozilla VPN on a PC and Android phone, but, don't want to initiate and pay for the subscription via Google Play. I'd rather manage the s… (read more)

I'd like to subscribe and pay for Mozilla VPN on a PC and Android phone, but, don't want to initiate and pay for the subscription via Google Play. I'd rather manage the subscription for the service via a browser based interface on a PC, but, it seems like this is not currently possible. Is that the case?

I see someone else has already asked similary: Mozilla VPN availability on F-Droid would also be a plus.

Solved 6
Firefox Accounts
korero replied 2 weeks ago