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Unsupported Authentication

  • 3 replies
  • 1 has this problem
  • 99 views
  • Last reply by sfhowes
  • Solved

Mario “Bariom” Barbieri
Mario “Bariom” Barbieri

My PEC mail sends me this error:

Sending username failed. The mail server mail.postecert.it responded: unsupported SASL authentication method

Can this be solved? Thanks

My PEC mail sends me this error: Sending username failed. The mail server mail.postecert.it responded: unsupported SASL authentication method Can this be solved? Thanks

Chosen solution

Right, but do you have mail.postecert.it, 993 (IMAP) or 995 (POP), SSL/TLS, normal password, email address, for the incoming? Does your antivirus scan secure connections? If it does, disable that option.

Read this answer in context 👍 1

All Replies (3)

sfhowes
sfhowes
  • Top 25 Contributor

For the outgoing server, do you have mail.postecert.it on port 465, SSL/TLS, authentication method = normal password, User Name = email address?

https://postecert.poste.it/pec/configurazione.shtml

Mario “Bariom” Barbieri
Mario “Bariom” Barbieri Question owner

Correct, but the problem is not in sending, but in receiving...

sfhowes
sfhowes
  • Top 25 Contributor

Chosen Solution

Right, but do you have mail.postecert.it, 993 (IMAP) or 995 (POP), SSL/TLS, normal password, email address, for the incoming? Does your antivirus scan secure connections? If it does, disable that option.