The VA recommends against Firefox
I use the Department of Veteran Affairs for my health care. They set us a system that works well for me to get care appointments, order medications and send messages, and called it MyHealtheVet. It is being merged into larger data bases, I think, and no longer works in a small area for me: Surveys. So I sent a Help Desk inquiry to them and received a reply that says:
Dear Veteran L, Friendly tip: Please ensure that you are using internet browser Google Chrome or Microsoft Edge for quality internet service. The issues with Firefox, Safari, Internet explorer internet browsers does not provide full access of the portal and will continue to provide some type of error message. Thank you for your Service to our Nation. We are in this together. V/R B----- D----- My HealtheVet Assistant Veteran’s Experience Office Bay Pines VA Health Care System PO Box 5005 (OOCR) Bay Pines, FL 33744
I read in Mozilla help instructions that there are changes to my settings that may work for me, but my concern is that the VA folks are going down a path that leaves out Firefox. If I need to start using Edge or Chrome for MyHealtheVet because that is what it is, fine. I'm just surprised.
All Replies (1)
You need to show us what's not working with the survey. I'm also a Vet an possibly could get to the point that's failing for you. A survey is not working is not the end of the world, but I it could be an easy fix if you show us something.