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XUL Runner message

  • 5 replies
  • 0 have this problem
  • Last reply by cor-el

odrewid
odrewid
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Hi, I hit Foxfire icon, I get XUL Runner message,

Error Platform Version 127.0.1 is not compatible with mini version ] = 127.0 and max version ] = 127.0

How do I correct and gain access!!???

Please help, definitely liked days of yore when one could call.

Andrew

Hi, I hit Foxfire icon, I get XUL Runner message, Error Platform Version 127.0.1 is not compatible with mini version ] = 127.0 and max version ] = 127.0 How do I correct and gain access!!??? Please help, definitely liked days of yore when one could call. Andrew

All Replies (5)

odrewid
odrewid Question owner
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'HELLO WAITING FOR SOME RESPONSE TO MY QUESTION ABOVE!'

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odrewid
odrewid Question owner
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So Far no help or support provided. 6/30/24 2:30 PM EST

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TyDraniu
TyDraniu
  • Top 10 Contributor
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Install Firefox again with a full installer. You shouldn't lose any data.

The full offline setup for Windows can be downloaded from https://www.mozilla.org/firefox/all/#product-desktop-release as downloading Firefox from Windows from mozilla.org may serve you the small online stub installer.

An error message like XPCOM missing or about platform version or entry points not found can happen because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox installation folder.

This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files.

You may have to disable security software temporarily in case the problem persists.

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odrewid
odrewid Question owner
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Thank you, Dy hope this works. Andrew

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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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What security software do you have as we have recently seen an unusual number of such reports ?

Note that current is 127.0.2.

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