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Doesn't dowload emails

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Hello The email service worked great until today. I got an error message (see attached) and have tried what was recommended in the help section. Thanks, Mike

Hello The email service worked great until today. I got an error message (see attached) and have tried what was recommended in the help section. Thanks, Mike
Attached screenshots

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I don't see the error message.

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David, OK, I attached the original screenshot of the issue I was having.

Now I'm getting a new error message:

The account mprimm@q.com is being processed. Please wait until processing is complete to get messages

I got this last night and now the next morning still getting the error message.

Anything I should do? Thanks,

Mike
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Is this a POP account? If so, this page may have tips: http://kb.mozillazine.org/Folder_being_processed

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Yes, it is a Pop account. I think the page you sent will help. Thanks!