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Hi i have a video funnel , opening in chrome and not opening in Firefox , please help

  • 4 replies
  • 0 have this problem
  • 11 views
  • Last reply by cor-el

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This link works great in Chrome and Firefox it Doesn't play video

[https://videofunnels.ai/pages/2/HS9EGS1N]


Please inform me email shahid1business@gmail.com

Thanks Shahid mohammed

I did ask Mozilla and they said ask community. I changed several settings options and doesn't work

This link works great in Chrome and Firefox it Doesn't play video [[https://videofunnels.ai/pages/2/HS9EGS1N]] Please inform me email shahid1business@gmail.com Thanks Shahid mohammed I did ask Mozilla and they said ask community. I changed several settings options and doesn't work

All Replies (4)

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Show us what you're getting in Firefox.

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Here is what I see. see screenshot

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Please open in Chrome the video plays good Whereas in Firefox it strucks

Shahid

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If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin), always make sure such extensions do not block content.


You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings), click the padlock icon (Clear cookies and site data) for the domain in the selected tab.

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

You can check for issues with Enhanced Tracking Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages like blocked content.