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first direct login

  • 2 replies
  • 0 have this problem
  • 32 views
  • Last reply by eggcf

eggcf
eggcf
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Hi there, I saw a similar problem and tried everything there (Cache/Cookies etc.) but I still have this problem:

When I access firstdirect.com I get the page loaded but none of the buttons work? All the headings and the Online Banking link are dead.

I tried Troubleshooting mode and lo and behold, it worked, and now it's OK, but.... I use In Private browsing for Finance stuff and this is where I can't get it to work???

Once I got the login page (in normal browsing) I copied the URL, pasted it into the Private tab and it worked perfectly, so t looks like the problem is somewhere in the www.firstdirect.com welcome page?

Tried Edge and that worked too and First Direct are unaware of any login problems, so any ideas please?

I'm baffled! Thanks all, Chris.

Hi there, I saw a similar problem and tried everything there (Cache/Cookies etc.) but I still have this problem: When I access firstdirect.com I get the page loaded but none of the buttons work? All the headings and the Online Banking link are dead. I tried Troubleshooting mode and lo and behold, it worked, and now it's OK, but.... I use In Private browsing for Finance stuff and this is where I can't get it to work??? Once I got the login page (in normal browsing) I copied the URL, pasted it into the Private tab and it worked perfectly, so t looks like the problem is somewhere in the www.firstdirect.com welcome page? Tried Edge and that worked too and First Direct are unaware of any login problems, so any ideas please? I'm baffled! Thanks all, Chris.

Chosen solution

The homepage works for me in a private window, it has a cookie consent overlay that could be blocking access.

Try disabling your extensions and disabling Tracking Protection for the site.

Read this answer in context 👍 1

All Replies (2)

zeroknight
zeroknight
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Chosen Solution

The homepage works for me in a private window, it has a cookie consent overlay that could be blocking access.

Try disabling your extensions and disabling Tracking Protection for the site.

Helpful?

eggcf
eggcf Question owner
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Turned out to be AdBlock Plus extension for Private windows.

I'll follow this up with them. Thanks for the heads-up :-)

Chris.

Helpful?

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