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Can't log in the Globus

  • 1 reply
  • 0 have this problem
  • 24 views
  • Last reply by zeroknight

Hi experts,

Recently, I couldn't log in the Globus through Mozilla Firefox browser where I usually log in the Globus successfully. It just stopped and nothing happened. Could you please let me know how to address this issue? If you need any other information from me, please feel free to reach out to me.

Thanks, Jian

Hi experts, Recently, I couldn't log in the Globus through Mozilla Firefox browser where I usually log in the Globus successfully. It just stopped and nothing happened. Could you please let me know how to address this issue? If you need any other information from me, please feel free to reach out to me. Thanks, Jian
Attached screenshots

All Replies (1)

hanjunjie2014 said

Firefox 78.13.0

You probably need a newer Firefox version, try the current ESR (115).