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adding a secondary email address with an aim to change it to primary address

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I am trying to add a new email address to my account so I can change the original one because it has been compromised. When i put in the new email I'm told there's "account already exists" I have no awareness of this account and can't find any reference to it in my paperwork. The new email address I want to change to is safe and secure. If in the past I did get a firefox account using the disputed email, How do I go about finding it? I'm using version 121.0.1

I am trying to add a new email address to my account so I can change the original one because it has been compromised. When i put in the new email I'm told there's "account already exists" I have no awareness of this account and can't find any reference to it in my paperwork. The new email address I want to change to is safe and secure. If in the past I did get a firefox account using the disputed email, How do I go about finding it? I'm using version 121.0.1

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