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Trojan: HTML/Phish!pz installed in the ShadowCopy Mozilla FireFox directory

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  • Last reply by TyDraniu
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I keep getting the Trojan HTML/Phish!pz installed in the ShadowCopy/// Mozilla FireFox directory. Windows Defender catches the Trojan but says it cannot completely remediate this virus. I've "cleaned" my ShadowCopy directory several times now using MS Disk Cleanup Tool but the virus keeps returning. I prefer using Fire Fox but I've uninstalled it for now to see if it helps. Any help would be appreciated. Thanks

I keep getting the Trojan HTML/Phish!pz installed in the ShadowCopy/// Mozilla FireFox directory. Windows Defender catches the Trojan but says it cannot completely remediate this virus. I've "cleaned" my ShadowCopy directory several times now using MS Disk Cleanup Tool but the virus keeps returning. I prefer using Fire Fox but I've uninstalled it for now to see if it helps. Any help would be appreciated. Thanks
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Please go to /questions/1436189.