Unable to connect to Google.com
Steps I've taken to try to fix the issue. 1. I've cleared all cookies/cache/history 2. I verified that network.dns.disablePrefetch is set to True 3. I started Firefox in safe mode 4. I've made sure Firefox is up to date 5. I've tried modifying security.tls.enable_0rtt_data to both True and False and reset firefox after each attempt. 6. I am able to get to google using any other browser but Firefox is having issues. 7. I am able to ping google and google dns from cmd. 8. I've tried clearing local dns cache and trying again but no luck. 9. I've uninstalled Firefox and reinstalled, still no luck. I cannot use google.com or use services like Crunchyroll that use google to login.
Chosen solution
Visit about:networking#dnslookuptool in the address bar and try to resolve a google site.
Try changing DNS over HTTPS (DoH) to "Off" or "Max Protection" and in Connection Settings change "Use system proxy settings" to "No proxy".
Read this answer in context 👍 1All Replies (7)
Show the issue. Do you mean get to the site or login? Windows home or pro?
Modified by jonzn4SUSE
I cannot get to the site using Firefox. Windows 11.
Getting this error.
The connection has timed out
An error occurred during a connection to www.google.com.
Modified by Kreiger
It will not allow me to connect to the site. All I get is.
The connection has timed out
An error occurred during a connection to www.google.com.
Windows 11
Win 11... home or pro? Did you ever edit your host file?
Modified by jonzn4SUSE
Chosen Solution
Visit about:networking#dnslookuptool in the address bar and try to resolve a google site.
Try changing DNS over HTTPS (DoH) to "Off" or "Max Protection" and in Connection Settings change "Use system proxy settings" to "No proxy".
jonzn4SUSE said
Win 11... home or pro? Did you ever edit your host file?
Win 11 Pro no I didn't edit the host file.
zeroknight said
Visit about:networking#dnslookuptool in the address bar and try to resolve a google site. Try changing DNS over HTTPS (DoH) to "Off" or "Max Protection" and in Connection Settings change "Use system proxy settings" to "No proxy".
I had this set to "No proxy"
Using this I noticed that it was pushing to the wrong IP address. After a complete wipe where I manually go through and delete all the remaining files after an uninstall, I was able to connect to google.com.
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