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Importing passwords

  • 1 reply
  • 0 have this problem
  • 28 views
  • Last reply by cor-el

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Hello,

I have tried many times to import my passwords from Chrome and from my desktop Firefox, using synchronising, to this laptop, and it has continually failed to happen. My Tabs and Bookmarks, for example, have all been successfully imported.

I want to make Firefox my default browser but cannot do this without successfully importing my passwords.

Please let me know what I should do next.

Are you able to take control of my laptop remotely and resolve the problem? If so, please let me know the times and days when you can do this, so that I can make an appointment, stating which time zone you are in as I am in England.

Many thanks, Michael

Hello, I have tried many times to import my passwords from Chrome and from my desktop Firefox, using synchronising, to this laptop, and it has continually failed to happen. My Tabs and Bookmarks, for example, have all been successfully imported. I want to make Firefox my default browser but cannot do this without successfully importing my passwords. Please let me know what I should do next. Are you able to take control of my laptop remotely and resolve the problem? If so, please let me know the times and days when you can do this, so that I can make an appointment, stating which time zone you are in as I am in England. Many thanks, Michael

All Replies (1)

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You can export the password in Google Chrome to a CSV file and import them in Firefox.

You need to enable import CSV in the Password Manager (about:logins) via the about:config page as this menu item is currently hidden for performance reasons.

You need to close and restart Firefox to make the Import menu item appear in the gear menu on the about:logins page.

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