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Firefox browser opens links in an emptied profile instead of an already open window

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  • 0 have this problem
  • 30 views
  • Last reply by EnmaAisha

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When clicking a link to a website, it opens my default browser, which is firefox, but it opens a new window with no add-ons, custom settings, cookies, a blank browser. After the recent update as of 3 November 2023, all my add-ons and settings were completely reset, as well as bookmarks all deleted, so I created a new profile to save all my settings. The new window that gets opened does not have any cookies, so it is not logged into anything. It also cannot combine with my other firefox windows and tabs.

When clicking a link to a website, it opens my default browser, which is firefox, but it opens a new window with no add-ons, custom settings, cookies, a blank browser. After the recent update as of 3 November 2023, all my add-ons and settings were completely reset, as well as bookmarks all deleted, so I created a new profile to save all my settings. The new window that gets opened does not have any cookies, so it is not logged into anything. It also cannot combine with my other firefox windows and tabs.

Chosen solution

Specific solution: I went in and tested each backup profile, deleted any that somehow got emptied of custom settings, and set the one that had my settings as the default. Links now open correctly.

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Go to about:profiles in the address bar and change the default profile.

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Chosen Solution

Specific solution: I went in and tested each backup profile, deleted any that somehow got emptied of custom settings, and set the one that had my settings as the default. Links now open correctly.

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