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Thunderbird help

  • 1 reply
  • 0 have this problem
  • 7 views
  • Last reply by sfhowes

brice_sf
brice_sf
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I'm not sure I'm in the right place but I have a problem opening my Thunderbird email. It keeps telling me that it's open and to close but nothing happens. I can't close it and it's not actually open. I've rebooted my computer but Thunderbird still insists it's open. What can I do? I can't access and folders or emails. Should I uninstall it and reinstall it? Really hope you can help me

Brice

I'm not sure I'm in the right place but I have a problem opening my Thunderbird email. It keeps telling me that it's open and to close but nothing happens. I can't close it and it's not actually open. I've rebooted my computer but Thunderbird still insists it's open. What can I do? I can't access and folders or emails. Should I uninstall it and reinstall it? Really hope you can help me Brice

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
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See if deleting the parent.lock file restores the ability to open TB:

http://kb.mozillazine.org/Profile_in_use#Remove_the_profile_lock_file