Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unreadable Text and Numbers on any Financial Statement

  • 3 replies
  • 1 has this problem
  • 7 views
  • Last reply by mksloan

more options

All financial statements have become unreadable both text and numbers. All statements appear as they should if I use CHROME. Mike Sloan [email removed]

All financial statements have become unreadable both text and numbers. All statements appear as they should if I use CHROME. Mike Sloan [email removed]

Modified by cor-el

All Replies (3)

more options

Need sample site so others can replicate the issue or find out what might be the cause of the unreadable site.

more options

That is probably a problem with a font that is embedded in the PDF file or in case of a local font file, no permission to read this file.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages about blocked content.

more options

Here is a sample of my problem. If I download this statement as a PDF and then open it as a PDF, all appears as it should.