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"Not Responding"

Thunderbird Troubleshooting
Wayne Mery replied
Meade's
Meade's

I am using Win10, Thunderbird 115.2.0. When deleting new emails, thunderbird is very slow, get message "Not Responding" does not occur every time but more often than not Thanks

I am using Win10, Thunderbird 115.2.0. When deleting new emails, thunderbird is very slow, get message "Not Responding" does not occur every time but more often than not Thanks
christ1
christ1
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Read this answer in context

Chosen Solution

https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems has a fairly comprehensive list of items to check.

All Replies (7)

christ1
christ1
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What is your anti-virus software?

Meade's
Meade's Question owner

Norton 360, already tried disabling, no joy

christ1
christ1
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Try to start Windows 10 in safe mode with networking enabled.

Does the problem go away?

Windows safe mode disables anti-virus software. This is a troubleshooting step, not a solution.

Meade's
Meade's Question owner

NO Joy............. Thanks for suggestion

christ1
christ1
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Chosen Solution

https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems has a fairly comprehensive list of items to check.

Meade's
Meade's Question owner

after clearing all data, deleted messages, trash, etc the problem is solved.......... Many Thanks for all who gave me suggestions!!!

Wayne Mery
Wayne Mery
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How many messages were in trash? Which action do you think resolved it?