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Password Recovery

  • 1 reply
  • 0 have this problem
  • 26 views
  • Last reply by Stans

Daniel Ordaz
Daniel Ordaz
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I am using Thunderbird 102.14.0 on a MAC. Thunderbird is not accepting my password. I tried to change to a new password but I am unable to accomplish this. I can get to settings then to saved passwords then the SMTP provider. It shows I last changed my password today but when prompted for the password I type it in the "enter your password dialog box but the dialog box keeps coming up. My password I changed to is not being accepted.

I am using Thunderbird 102.14.0 on a MAC. Thunderbird is not accepting my password. I tried to change to a new password but I am unable to accomplish this. I can get to settings then to saved passwords then the SMTP provider. It shows I last changed my password today but when prompted for the password I type it in the "enter your password dialog box but the dialog box keeps coming up. My password I changed to is not being accepted.

All Replies (1)

Stans
Stans
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Did you visit your provider's website and used the forgot password facility to change your password? That's the only way. You can't change your account's password via Thunderbird.