Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Lost profile following apple security update

  • 1 reply
  • 0 have this problem
  • 3 views
  • Last reply by david

Peter@
Peter@
more options

Following Apple update (Ventura 13.5) for my Mac, Thunderbird can not find my profile folder? Thunderbird has no passwords, message filters etc. I have a backup profile, can I get Thunderbird to use it and hopefully recover everything? If so how do I do it. Thanks in advance

Following Apple update (Ventura 13.5) for my Mac, Thunderbird can not find my profile folder? Thunderbird has no passwords, message filters etc. I have a backup profile, can I get Thunderbird to use it and hopefully recover everything? If so how do I do it. Thanks in advance

All Replies (1)

david
david
  • Top 10 Contributor
more options

Generally, you can click help>troubleshootinginformation, scroll down to Profiles, click 'about:profiles', and TB will show what profiles it is aware of. If yours is there, you can click to activate it.