Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Messages will not open after clicking them in Win-10 notification area.

more options

Greetings,

New incoming message alerts show up in the Win-10’s notification area, as usual, & as expected. But clicking on the message notification clears the message from the notification area instead of opening the message in Thunderbird (as it used to), ever since updating to v115.0.1 (64-bit).

Thanks, Greg

Greetings, New incoming message alerts show up in the Win-10’s notification area, as usual, & as expected. But clicking on the message notification clears the message from the notification area instead of opening the message in Thunderbird (as it used to), ever since updating to v115.0.1 (64-bit). Thanks, Greg

All Replies (1)

more options

Hi Big G

To fix this problem, please uncheck "Use the System notification" in: ≡ > General > When new messages arrive

Cheers! ....Roland