Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Export login data

  • 1 reply
  • 0 have this problem
  • 4 views
  • Last reply by cor-el

mjdubie
mjdubie
more options

I'm trying to export my saved login data. When I select export data, a popup opens asking for my Firefox password. After entering the password, it indicates the password is not correct. I've reset the password with the same response.

I'm trying to export my saved login data. When I select export data, a popup opens asking for my Firefox password. After entering the password, it indicates the password is not correct. I've reset the password with the same response.

Chosen solution

That would be an OS authentication password (not sure how this works on macOS) that is asked when you haven't set the Primary Password. You can temporarily set the Primary Password to be able and use that instead to export the logins if you can't get this to work.

Read this answer in context 👍 0

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

That would be an OS authentication password (not sure how this works on macOS) that is asked when you haven't set the Primary Password. You can temporarily set the Primary Password to be able and use that instead to export the logins if you can't get this to work.

Modified by cor-el