Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Outgoing email

  • 2 replies
  • 0 have this problem
  • 20 views
  • Last reply by dubbls

more options

I have 3 email accounts that all receive emails just fine. Outgoing mail however only works with one of the accounts. The other two recieve this response from the server: Sending of the message failed. An error occurred while sending mail. The mail server responded: Please ensure your email address and authenticating user match when sending messages. Please verify that your email address is correct in your account settings and try again. I have tried every fix on the thread and researched the web to no avail. This just does not make sense as this problem just materialized out of thin air. What is going wrong?

Thanks for your help!

I have 3 email accounts that all receive emails just fine. Outgoing mail however only works with one of the accounts. The other two recieve this response from the server: Sending of the message failed. An error occurred while sending mail. The mail server responded: Please ensure your email address and authenticating user match when sending messages. Please verify that your email address is correct in your account settings and try again. I have tried every fix on the thread and researched the web to no avail. This just does not make sense as this problem just materialized out of thin air. What is going wrong? Thanks for your help!
Attached screenshots

All Replies (2)

more options

Do you have separate smtp servers for each account?

https://support.mozilla.org/en-US/questions/1350593

more options

My brain fog lifted and yes...I finally realized that was the issue. All fixed now! Thank you!