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Secure connection failed

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  • Last reply by cor-el

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I have an issue with connecting to firefox . I tried clearing cache and proxy settingsbut no use please help me

Note: Other browsers working fine.

I have an issue with connecting to firefox . I tried clearing cache and proxy settingsbut no use please help me Note: Other browsers working fine.
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All Replies (3)

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Hi

This support article should help:

https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect

(Updated with correct link...sorry!)

Modified by Paul

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Hi Thanks for your reply but this doesnt solve my problem. My problem is that my firefox browser is not connecting to any website i want not even google.I tried deleting the cache and changing the proxy setting to no proxy nothing happend. I can use chrome normally this problem only on firefox. chrome://global/content/neterror/supportpages/connection-not-secure.html I already check this article but doesnt solve my problem.

If anyone has another solution please help.

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Are you using a proxy or VPN?

You can check the connection settings.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet, select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

Boot the computer in Windows Safe Mode with network support to see if that has effect.