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Website does not completely load when in full screen

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  • Last reply by cor-el

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I am using a 16-inch 2021 MacBook Pro with a M1 Pro processor. Firefox 108.0.1.

This website https://www.urbanoutfitters.com/shop/uo-large-houndstooth-shirt?category=sale&color=032&type=REGULAR&quantity=1 (and all other Urban Outfitter pages) does not load any of the images and buttons for me when I have the browser window at a large size. If I shrink the Firefox window and refresh, the page will load normally and I can make the window big again to continue browsing.

Can anyone reproduce this? I have tried all steps listed here: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can and nothing works.

The website loads fine in Chrome in fullscreen.

I am using a 16-inch 2021 MacBook Pro with a M1 Pro processor. Firefox 108.0.1. This website https://www.urbanoutfitters.com/shop/uo-large-houndstooth-shirt?category=sale&color=032&type=REGULAR&quantity=1 (and all other Urban Outfitter pages) does not load any of the images and buttons for me when I have the browser window at a large size. If I shrink the Firefox window and refresh, the page will load normally and I can make the window big again to continue browsing. Can anyone reproduce this? I have tried all steps listed here: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can and nothing works. The website loads fine in Chrome in fullscreen.
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Does it make a difference if you zoom the page in or out ?

You can check the Web Console (Tools -> Web Developer) for messages about blocked content and about the presence of mixed or unsafe content.

You can check the Network Monitor to see if content is blocked or otherwise fails to load.

If necessary use "Ctrl+F5" or "Ctrl+Shift+R" (Mac: Command+Shift+R) to reload the page and bypass the cache to generate a fresh log.