Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

UPDATED AND LOST EVERYTHING.

  • 1 reply
  • 0 have this problem
  • 6 views
  • Last reply by jonzn4SUSE

more options

Hello, i recently updated firefox. after reboot everything was gone,pages,bookmarks,history,passwords,everything. after the update firefox would not work so i redownloaded it.now everything is gone.i have been using firefox for years,now i cant retrieve my bookmarks,passwords or anything. so i am now afraid to use firefo as my browser as it lost years of my personal internet use and information.

Hello, i recently updated firefox. after reboot everything was gone,pages,bookmarks,history,passwords,everything. after the update firefox would not work so i redownloaded it.now everything is gone.i have been using firefox for years,now i cant retrieve my bookmarks,passwords or anything. so i am now afraid to use firefo as my browser as it lost years of my personal internet use and information.

All Replies (1)

more options

Sorry for your lost. Did you run Firefox on another device? Going forward I recommend running multiple versions of Firefox on multiple devices. This way your data is not in just 1 browser on 1 device. see old screenshot

Modified by jonzn4SUSE

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.